stintwell

Terms of Service

Effective Date: January 17, 2026

Last Updated: January 17, 2026

1. Acceptance of Terms

Welcome to the Stintwell Business Operating System (SBOS), provided by Stintwell LLC ("Company," "we," "us," or "our"), a Florida limited liability company.

By creating an account, accessing, or using our platform at stintwell.com and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, do not use the Service.

You represent that you are at least 18 years of age and have the legal authority to accept these Terms on behalf of the business entity ("Subscriber" or "User") for which you are creating an account.

2. Description of Service

2.1 The Platform

SBOS is a B2B software platform designed to assist small businesses with operational management. Features include, but are not limited to, business operational assessments, Standard Operating Procedure (SOP) management, KPI tracking, team management, and AI-powered content generation.

2.2 No Advisory Services via Platform

You acknowledge that the Service is a software tool, not a professional service. Access to the SBOS platform does not include custom strategic advisory, "fractional COO" services, or consulting. Any such personalized advisory services are separate from this Service and require a distinct written agreement with Stintwell LLC.

2.3 Identity

Each account represents a single business entity. You are responsible for safeguarding your login credentials.

3. Acceptable Use & Fair Usage

3.1 Prohibited Acts

You agree not to:

  • Illegal Acts: Use the Service for any unlawful purpose.
  • Reverse Engineering: Decompile, reverse engineer, or attempt to derive the source code.
  • Automated Access: Use scrapers or automated means to access the Service.
  • Resale: Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

3.2 Fair Use Policy

While we provide flat-rate pricing, we reserve the right to monitor usage of resource-intensive features (including AI content generation). If your usage significantly exceeds the average usage patterns of our customer base or places a disproportionate burden on our infrastructure or third-party costs, we reserve the right to throttle your access or contact you to discuss a custom plan.

4. Intellectual Property Rights

4.1 Stintwell IP (Templates & Know-How)

Stintwell LLC retains all right, title, and interest in the Service, including:

  • The software code and architecture.
  • Proprietary Content: All default templates, frameworks, SOP structures, questionnaires, and operational "know-how" provided within the Service.

License to You: We grant you a limited, non-exclusive, non-transferable license to use these materials solely for your internal business operations. You may not repackage, resell, or distribute our templates or frameworks as a standalone product.

4.2 User Data

You retain ownership of the specific data and information you input into the Service ("User Data"). You grant us a worldwide, non-exclusive, royalty-free license to use, process, and display your User Data solely as necessary to provide the Service.

4.3 AI-Generated Content

  • Ownership: Subject to applicable law, you own the specific output generated by AI models for your queries.
  • Disclaimer: You acknowledge that AI technology is probabilistic. We make no warranty regarding the accuracy or uniqueness of AI output.

5. Data Privacy & Sub-Processors

5.1 Privacy Policy

Your use of the Service is governed by our Privacy Policy, available on our website.

5.2 Third-Party Infrastructure

The Service operates on third-party cloud infrastructure and utilizes third-party AI models ("Sub-Processors"). You consent to our transmission of your data to these Sub-Processors as necessary to deliver the Service.

6. Service Availability & Disclaimers

6.1 "As Is" Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." STINTWELL LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6.2 Operational Advice Only

The assessments and content provided by the Service are for informational operational purposes only. They do not constitute legal, financial, or tax advice. You are solely responsible for your business decisions.

6.3 Modifications

We may change, suspend, or discontinue any aspect of the Service at any time without notice or liability.

7. Payment Terms

  • Billing: Paid subscriptions are billed in advance on a monthly basis.
  • Cancellation: You may cancel at any time via your account settings. Access continues until the end of the current billing cycle. We do not provide refunds for partial months.
  • Price Changes: We will provide at least 30 days' notice of any price changes.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STINTWELL LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO US FOR THE PAST TWELVE (12) MONTHS OF THE SERVICE.

9. Indemnification

You agree to indemnify and hold harmless Stintwell LLC from any claims arising out of: (a) Your use of the Service; (b) Your User Data; or (c) Your violation of these Terms.

10. Termination & Data Export

10.1 Termination

We may terminate or suspend your account immediately if you breach these Terms.

10.2 Data Export

Upon request or termination, you may export your User Data in standard industry formats supported by the Service at that time (typically JSON or CSV). We are not obligated to provide data in custom formats or legacy structures.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms shall be governed by the laws of the State of Florida.

11.2 Dispute Resolution

Any dispute arising from these Terms shall be resolved in the state or federal courts located in Miami-Dade County, Florida. You hereby consent to the exclusive jurisdiction and venue of such courts.

12. Changes to Terms

We reserve the right to modify these Terms. If a revision is material, we will try to provide at least 30 days' notice. By continuing to use the Service after revisions become effective, you agree to the new terms.

13. Contact

Stintwell LLC
Email: help@stintwell.com
Website: stintwell.com